conflicts in the workplace

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Conflict in the Workplace
It is normal for conflicts in an organization occur in an organization. They are of different types, and also there is a variety of methods to settle them.

There are four types of conflicts namely interpersonal, intrapersonal, intragroup and intergroup conflicts. The conflict that occurs in an individual’s mind is called intrapersonal conflict. It is psychological since it involves emotions, principles, and thoughts of a person. This type of conflict causes uneasiness, restlessness and at times it can lead to depression and can be eliminated through communication with other people.
Interpersonal conflict occurs when two people differ. It can be the board of directors, CEOs, or even workmates. It occurs naturally and can help one build a better relationship with others as well as personal growth. However, it is a major contributor to high labor turnover in organizations.
Intergroup conflict emanates from the disagreement of different teams in an institution. The different groups can include the management and workers, various departments or even organizations competing in a market. The rules and regulations of a company can create conflict between the management and the workers. When specific people in a team disagree, the conflict is an intragroup conflict. It is often caused by misunderstanding and incompatibility among these people. Differences in ideas and interpersonal disputes can cause this type of conflict. A mediator is required to solve such conflicts as they disrupt the team’s harmony.

There are many reasons that can cause conflict. It can result from poor communication, unfair treatment of workers, insufficient training, the interdependence of tasks, unequal opportunities among employees and harassment and bullying of staff. A conflict also arises when managers set unrealistic goals or when there is an increase in workload and workers feel that their supervisors are pushing them hard.
Conflicts affect institutions in negative ways, and therefore, different ways should be established to resolve conflicts and ensure a healthy working environment. Some approaches that institutions utilize to settle conflict include confrontation, compromise, collaboration, avoidance, and accommodation. Collaboration creates a win-win situation for the parties involved and therefore can be considered the most effective approach to settling disputes (Deutsch et al. 24). By resolving conflicts, an organization will maintain high productivity and also minimize labor turnover.
Conflicts occur in different types and organizations should come up with appropriate methods of ending these disputes in a peaceful manner.
Works Cited
Deutsch, Morton, Peter T. Coleman, and Eric C. Marcus, eds. The handbook of conflict resolution: Theory and practice. John Wiley & Sons, 2011.