Email Etiquette

Week Two Discussion: Email Etiquette
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Week Two Discussion: Email Etiquette
What two major impacts has email had on interpersonal communication?
Email has had significant impacts, both positive and negative, on interpersonal communication (Agnew & Hill, 2009). Email has increased the speed of interpersonal communication since typing email messages are easier and thus faster than writing messages by hand, and such messages are delivered to the recipient at speeds of the internet connection of the sender (Nelson & Quick, 2013). Emails have also increased the chances of incomplete or wrong messages being delivered to recipients.
What are some advantages and disadvantages associated with communicating by email?
Some of the associated advantages of email communication include speed, ease of use, ease of referencing as well as ease of prioritizing (Agnew & Hill, 2009). The associated disadvantages of email communication include lack of personal touch, information overload, as well as high prevalence of emotional response (Agnew & Hill, 2009).
What are some common email mistakes and how can they be avoided?
Most of the associated advantages of email are the result of mistakes that are avoidable. Below are some of the typical email mistakes and how to avoid them.
Failure to Proof Read
Most people write emails and hit the send button without proofreading what they have written. This allows room for grammatical errors which may lead the recipient to misinterpret the message (Nelson & Quick, 2013).

Before sending an email, the composer should take some time to review and edit it.
Sending Emails instead of Talking
While emails are effective communication channels, they cannot replace the power of the face-to-face communication (Agnew & Hill, 2009). Emails should be sent only when the face-to-face communication is not possible due to prevailing circumstances.
Sending Emails when Angry
Regardless of the urgency, it is not advisable to send emails when the person is angry. Doing so increases their chances of sending emotional messages.
References
Agnew, D. S., & Hill, K. (2009, July). Email etiquette recommendation for today’s business student. In Allied Academies International Conference. Academy of Organizational Culture, Communications, and Conflict. Proceedings (Vol. 14, No. 2, p. 1). Jordan Whitney Enterprises, Inc.
Nelson, D. L., & Quick, J. C. (2013). Organizational Behavior: Science, the Real World, and You. Cengage Learning.