Interview Assignment
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Hospitality Industry Interview Report
The Hospitality industry remains to be one of the key contributors to Any Economy, including employment and foreign exchange (Andriotis 333). Due to this, many people, in different parts of the world have been curious to know several aspects associated with the industry. This report details some of these findings, as obtained from one of the industry’s top personnel, specializing in Restaurant Management. Below are the explanations.
As mentioned before, the interviewee is a restaurant manager, whose roles include overseeing and maintaining the restaurant’s revenues, maintaining profitability and setting quality goals. She is also the general restaurant manager. On the same note, the interviewee has twenty years of experience.
To effectively work in this field, one has to train in an institution of higher learning, in courses related to hospitality. Furthermore, the personnel needs to have reputable and positive customer service, Good communication abilities and must be a problem solver.
According to the interviewee, in this field, you must enjoy traveling, meeting and working with new people from diverse cultures, among others. However, there is reduced family time, as the work needs a lot of concentration and traveling, repetitive tasks and at times, trying to stay positive in a negative environment.
Some of the formal benefits that the interviewee gets from her job include a full fuelled car, paid vacations each year, free food and discounted travel.
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In addition to the salary, the interviewee contended that she is satisfied with her earnings. To achieve management level positions, one must demonstrate problem-solving skills, attain further educational requirements and demonstrate creativity.
The interviewee views terrorism as one of the biggest threats to the hospitality industry. The Bombings, abductions, and violence associated with terrorism, which is sometimes are directed to hospitality institutions is scary.
On matters related to the industry profile, restaurants and hotels are ideal for all; the young, the old and youths. Lastly, the interviewee noted that restaurants play a significant role in the facilitation of tourism as an industry. The two entities need each other for various reasons and hence are substantial.
Works Cited
Andriotis, Konstantinos. “Scale of hospitality firms and local economic development—evidence from Crete.” Tourism Management 23.4 (2002): 333-341.
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