Negotiation And Labor Conclict Workshop

Negotiation and Labor Conclict Workshop

Introduction

In a globalized world as in which we live, within which relationships and links with other people become an almost biological need, it is more than obvious that there are many times discrepant positions with some other person, a situation that, usually, in generalDue to our belligerent nature, it derives in a conflict, and that consequently it must be faced through a negotiation. To successfully overcome each of these negotiations that occur in daily life, one of the main tools that we must possess is empathy, which is one of the most important characteristics that human beings have developed and that differentiate us fromAnimals, which is why we can resolve many times a conflict without falling into situations of violence or major conflicts.

Developing

Negotiation phases.

Negotiation is a process by which two or more parts – which have both common and opposite interests exchange information over a period, with a view to achieving an agreement for their future relationships.

There are five phases in the negotiation described below: preparation, antagonism, common framework, proposals (solutions) and closure.

Preparation:

To correctly prepare a negotiation, the parties must plan the following aspects:

• Determine the conflictive nature in which they are, that is, make a
• Previous diagnosis.
• Determine your own goals and objectives, in two terms: level of aspirations
• maximum (the most favorable point) and resistance zone (as far as I am willing to give up).

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• Establish a list of possible concessions to the other party and its weighting.
• Develop a strategic-technical plan.

Antagonism:

In this phase the interested parties put their maximum level of aspirations on the table. The objective is to bend the counterpart, this phase in turn gives off 5 items. This phase fulfills five very important functions:

• Save the image of the negotiator to those who represent.
• Helps clarify your own goals and priorities.
• It is tante to what extent the other party can be forced to make concessions.
• Firmness is demonstrated with respect to the objectives themselves.
• Existing divergences are explained.

Common Framework:

There is a time when the parties must explain whether they adopt a competitive position, collaboration or unilateral assignment. Since the goal of both parties is to achieve a mutual agreement.

Solutions:

In this phase the offers and counter offers to the other party materialize, until positions that allow the final, fair and definitive agreement are approaching.

Closing:

Once the positions have been approached, and the agreements reached, the negotiation is concluded.

conclusion

The negotiation process can be defined as a human process between two or more parts, with common interests, but at the same time in conflict, which decide to exchange to meet their interests and needs and achieve an agreement.

The negotiations can be classified taking into account the people involved, the participation of the interested parties, the matters that are negotiated, the relative status of the negotiators, the human climate, the triggers, the communication channel and the negotiation mode.

To be effective, negotiation is required a series of knowledge and skills such as: interpersonal relationship skills, knowledge of your own business and negotiator technology.