Operations Management & Small Business Management

Operations Management and Small Business Management
Student’s Name
Institutional Affiliation
Operations Management and Small Business Management
In the case of my restaurant business, the transformation process entails input activities, environmental aspects, transformation system aspects, monitoring as well as control operations. When executed accordingly, these activities conceive various outputs which are in line with the quality of input activities (Boundless, 2017). In this small business, inputs comprise of a monthly capital of $200. This amount is used to acquire stock and ensure the six employees are paid. As well, equipment and machine maintenance is conducted using this capital. 20 % of this amount is set aside for an emergency. New materials such as utensils, oven, microwave, gas cooker and refrigerators are also a crucial part of input in this business.
The core of the transformation includes the creation of positive and professional producer-consumer relationship. This is achieved by handling and attending to all people who come to have meals at the restaurant professionally. The employees should be competent enough to ensure that they use all the equipment in the restaurant to deliver quality services (Boundless, 2017). For instance, they should use the TV set to ensure consumers are entertained. Use the refrigerator to ensure the consumers get cold drink and food, as well as vegetables, are kept fresh, the microwave to ensure food is warmed to the right temperature before being served.

In this business, there is a supervisor who is tasked with the duty of examining all the operations to ensure that the output is quality. All the input aspects such as the equipment are assessed to ensure they are in good working condition. The employees are trained and followed to ensure they are competent and conduct themselves in a manner that ensures high customer rate (Boundless, 2017). The business online platform which is in form of Facebook Page and Twitter page are frequently checked to find out consumers’ perspective of the services offered by the restaurant. This helps attract a high market size and therefore enjoy high productivity.
References
Boundless (Oct 11, 2017). “A Study of Process.” Business and Immigration. Boundless Business Boundless. Retrieved 22 Apr. 2017 from https://www.boundless.com/business/textbooks/boundless-business-textbook/operationsmanagement-10/introduction-to-operations-management-69/a-study-of-process-328-719