ORGANIZTIONAL COMMUNICTION ISSUE: PART4 LANGUAGE BARRIERS
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Application and Reflection
The recommendations proposed to counter the issues of communication barrier within the organization included; re-evaluation of the recruitment process, use of computer translation programs, promoting on the job learning as well as incorporating the local community in the organization activities. The recommendations are to help the organization in the achievement of strategic sustainability, program and services sustainability, personnel sustainability as well as financial sustainability. As with any other organization, John Hopkins Hospital is striving to diversify the organization workforce by focusing on hiring and recruiting workers from different nationalities and cultural background. Effective communication within a multicultural organization such as hospital will offer the organization numerous benefits such as greater opportunity to compete globally as well as a wide range of perspective (Barker et al. 302).
The selected strategy is realistic and visible within the context of the organization because to successfully eliminate the problem of the language barrier it is paramount to start by changing the feeling and thought of employees toward each other. This will help to build strong work relationships. The strategy is feasible as it emphasizes the importance of proper training interventions. Such includes programs to develop conversational skills, to improve listening skills. Proper training on non-verbal and verbal communications, negotiation skills and receiving feedback significantly help in achieving a healthy workplace thus all the organization employees harmoniously work together toward organizational success.
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Inclusivity and diversity training will help John Hopkins Hospital groom its employees on how to embrace their inherent variances while leveraging diversity in an attempt to establish efficiency within the organization. The selected strategy aims at establishing a culture of unity help employees appreciate other opinions while promoting inclusivity. The strategies are effective as it aims at developing effective interpersonal relationships. Through education on conflict, emotional intelligence among others.
Some of the research supported challenges anticipated during the implementation of the strategies include; employee resistance. In an attempt to change the organizational culture from homogeneous workforce to a more culturally diverse one resistance to change may occur (Millar et al. 2148). Even though change is inevitable some fellows of the old workers may be reluctant to changes. In regards to management, resistance is a major challenge as it inhibits the establishment of a work environment that fosters harmony and teamwork. If the management fails to find a way to overcome such a challenge the employee morale is likely to be affected negatively. Another anticipated challenge is the management style. There may be a challenge amongst managers while trying to adapt to the needs of employees from a different culture. For instance, workers who originate from countries in Latin America often believe asking the seniors questions is a sign of disrespect. On the other hand, if a supervisor implements an open door policy he or she may be frustrated as the workers will be reluctant to contribute.
The presentation approach used was suitable and sensitive to the audience diversity because the facilities available in terms of visual aid and lights were appropriate for the presentation. Moreover, familiarity with the topic and experience to give presentation necessitated the presentation approach. Use of visual aid was vital to ensure that the presentation is enhanced thus engaging the audience while providing additional information and reinforcing key points. Faith and ethics have a significant influence on the communication strategy selected as the strategy are reviewed from the perspective of coping intellectually and morally with differences. To communicate effectively more than a mare tolerance is required in response to ethical differences.
Works Cited
Barker, Randolph T., and Kim Gower. “Strategic application of storytelling in organizations: Toward effective communication in a diverse world.” The Journal of Business Communication (1973) 47.3 (2010): 295-312.
Millar, Constance I., Nathan L. Stephenson, and Scott L. Stephens. “Climate change and forests of the future: managing in the face of uncertainty.” Ecological applications17.8 (2007): 2145-2151.
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