Refusal Letter Coursework Example

[Your Business]
[ Street Address]
[City, State, Zip code]
[ Date]
Hyram Blalock
[ Street Address]
[ City, State, Zip code]
Dear Sir,
We thank you for the trust you have instilled in our business. It is impressive how our business relationship has grown over this period. I am writing to dispute your claim of wanting us to take back a shipment of headboards that were delivered earlier on. As such, we are going to decline this new demand because it calls for a new agreement.
We sympathize with your plight. Therefore, due to our good business relationship, we request you to ship the headboards back to our workshop for remodelling. Additionally, we will need your new specifications that will match the mattresses that are going to be fitted to the headboards.
We hold your patronage to our company in high regard. Thus, we propose a new agreement that will seek to solve your predicament at a fee charged on a new contract.
The cost of remodelling and shipping of the headboards is going to be incurred by your hotel.
Sincerely,
[Your Name]
Sales Manager
[ Your Business]
ENCL:
Current contract,
Company Policy on returning goods.
References
Bies, R. J., & Shapiro, D. L. (1987). Interactional fairness judgments: The influence of causal accounts. Social Justice Research, 1(2), 199-218.