Understanding and working with diverse others
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Understanding and Working with Diverse Others
Summary
Inclusivity is a crucial concept for business success in the modern world. Companies today acknowledge the importance of diversity by hiring people from different backgrounds and optimizing the abilities of various personnel. The concept of diversity has become especially vital due to the internationalization of businesses. According to De Janasz, Dowd, and Schneider (2014), diverse workforce assures companies of improved interactions with clients, better corporate culture, and expanding access to the shifting marketplace. Despite the myriad benefits associated with diversity, some people experience personal obstacles to accepting inclusivity at the workplace. Some common barriers to valuing diversity include stereotypes, prejudice, discrimination, backlash, ethnocentrism, and harassment (De Janasz, Dowd, & Schneider, 2014). Businesses can tackle these problems by strengthening both leadership and management, improving communication, and conducting global diversity conferences.
Example/Discussion
For the past four years, MasterCard has maintained its position in the top fifty companies that have embraced diversity globally. The company believes in inclusivity as the driving force for improved decision-making, better acumens, and products. Notably, MasterCard welcomed a unique diversity project involves the recruitment of older employees to address issues related to generational barriers.
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Through its “YoPros” project, the company provides exclusive mentoring programs to older workforces interested in becoming familiar with social media. For MasterCard, diversity is the key to innovation.
Final Statement
Besides race and gender, diversity involves disability, age, nationality, different religious thoughts, and other issues linked to interacting with people with different beliefs. Diversity encompasses embracing the idea of a global community and the ability to respond to notions and explorations from a diverse community. By embracing diversity, companies promote aspects of better understanding, open communication, and bargain (Lambert, 2016). Importantly, this concept minimizes the number of conflicts in the workplace. Diversity plays a critical role in the strengthening of organizational culture, broadening profits, and improving service provision.
References
De Janasz, C. D., Dowd, O. D., & Schneider, Z. B. (2014). Interpersonal skills in organizations. New York: McGraw-Hill Higher Education
Lambert, J. (2016). Cultural diversity as a mechanism for innovation: workplace diversity and the absorptive capacity framework. Journal of Organizational Culture, Communications & Conflict, 20(1), 68-77.
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